Privacy Policy
This Privacy Policy explains how Brainiac Marketing Agency ("we", "us") collects, uses and protects personal information when you visit https://brainiacmarketingagency.com or contact us.
Information we collect
We collect information you choose to give us, including:
- Your name and email address
- Your business or store URL
- The service you're interested in, your estimated budget and project details
- Any information you include when you email us or message us on WhatsApp
Our web host (GitHub Pages) and the font service we use (Google Fonts) may record standard technical information such as your IP address and browser type in order to deliver the site.
Analytics and cookies
We use Google Analytics to understand how visitors use our website, for example which pages are visited, how long people stay, roughly which country and city they are in, what device and browser they use, and which buttons they click (such as WhatsApp, email and contact form buttons). This helps us improve the site.
- Google Analytics sets cookies on your device and processes data such as a randomly generated identifier and an approximate location based on your IP address. It does not tell us who you are.
- We do not use advertising cookies, and we do not use analytics data to show you ads.
- Visitors in the European Economic Area, the United Kingdom and Switzerland are asked for consent before analytics cookies are used. Everyone can accept or decline in the cookie notice, and change their choice at any time using "Cookie settings" at the bottom of every page.
- Analytics data is processed by Google LLC. You can read how Google uses this data at policies.google.com/technologies/partner-sites, and you can opt out of Google Analytics across all websites with Google's browser add-on.
How we use your information
- To reply to your enquiry and discuss your project
- To prepare proposals and provide the services you request
- To keep records of our communication and agreements
- To meet legal, tax or accounting obligations
We do not sell your personal information, and we do not use it for marketing unless you ask to hear from us.
How we share information
We share information only with service providers that help us run our business, such as our email provider, WhatsApp (operated by Meta), our web host, Google Analytics and any form-processing service we use. They may only use it to provide their services to us. We may also disclose information when required by law.
Client store data
When you hire us, we may need access to your store, analytics, email or advertising accounts. We use that access only for the agreed work, keep it confidential and ask you to remove our access when the work ends.
How long we keep information
We keep enquiry details for as long as needed to respond and follow up, and client records for as long as needed for the work and for legal and accounting purposes. We then delete or anonymize them.
Security
We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your rights
Depending on where you live, you may have the right to access, correct, delete or restrict the use of your personal information, or to object to how we use it. To make a request, email support@brainiacmarketingagency.com. We'll respond within the time required by the law that applies to you.
Children's privacy
Our services are for businesses. We do not knowingly collect information from children under 16.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last changed.
Contact
Questions about this policy? Email support@brainiacmarketingagency.com or message us on WhatsApp at +1 859-210-9302.